Superior Propane Job Application Process
Superior Propane Job Application ProcessYou can get the chance to work at Superior Propane by applying online. Below, you can find the detailed information about the hiring process of Superior Propane which offers entry-level and managerial positions.
Superior Propane is dedicated to enhancing residential, commercial and industrial customer value with unique energy solutions that include leading technical and safety expertise, and professional equipment sales, installation and maintenance. We are committed to surpassing your expectations by delivering best in class customer service and turnkey solutions for all your energy and service needs. Superior Propane employs over 1400 employees and delivers over 1.2 billion litres of propane annually.
Apply Online Superior Propane Jobs
You can be a member of Superior Propane family by completing the hiring process which is explained below. In order to finish the application process, you can use the link provided below to access to the online application Superior Propane where you can find out more about the position for which you want to apply.
Driver
Reporting directly to Market Manager and collaborating regularly with the Delivery Coordinator, our Bulk Drivers are responsible for the safe and timely delivery of product to our customers. As a Bulk Driver you will deliver, load and unload propane into the bulk truck and end use containers. In addition to the technical responsibilities of this role, you will deliver consistent and positive experiences to keep our customers loyal. As a Bulk Driver you will also be accountable for upholding the highest standards for safety in the delivery and handling of propane and for conducting regular vehicle inspections and maintenance.
Your Responsibilities:
- Transfer, collect, load and deliver propane product to and from containers for customers.
- Conduct and maintain the highest standard of safety in all activities and operations
- Maintain equipment to the highest level of safety standards
- Prepare and submit necessary paperwork
- Provide exceptional customer service
- Frequently communicate with key stakeholders to ensure efficient operations and positive customer relations
- Experience with transporting dangerous goods is preferred
- Willing to work flexible shifts and well as take on-call duties
Customer Experience Representative
As a member of the National Team, the Customer Experience Representative provides general customer support, generating orders and collaboratively working with and relaying information to the Delivery and Service Coordinators. This resource also is responsible for utilizing standard procedures to achieve first call resolution when responding to customer inquiries and concerns regarding the delivery of propane, invoicing, and the servicing of propane equipment. This role will support and embed Superior Propane’s vision, mission, values and goals by ensuring that all business and people practices, policies and processes are applied consistently in support of excellent customer service and ease of doing business.
KEY ACCOUNTABILITIES
- Build positive, collaborative relationships with all points of contact including customers, team members and management.
- Consistently apply and leverage developed procedures and processes to effectively answer customer inquiries, resolve issues and manage customer expectations.
- Strive to achieve a ‘‘First Call Resolution” when responding to customer inquiries and requests for information regarding their product.
- Provide accurate and reliable service information to customers.
- Review customer account information during each call to ensure accurate and current data. Update system information as required and obtain any missing information as needed.
- Act as the primary point of contact for the customer calls that are not resolved at the first contact.
- Ensure resolution of their question, issue or concern in a timely manner .
- Ensure resolution of the customer’s issue and that customer service standards are achieved and exceeded.
Superior Propane Application Form/PDF
You can check whether there is printable application form available for Superior Propane and you can download it if there is one. You can either submit the application form in person or you can send it via email.
How to Apply for Superior Propane Jobs;